Return Policy:
STANDPIPE SEAL offers a 15-day return policy on all eligible purchases.
To initiate a return, please contact STANDPIPE SEAL through our website (www.standpipeseal.com) and click on the “My Account” tab to send a message/request a return within 15 days of receiving the product. After receiving your request, you will be provided with a return-authorization and shipping address (The customer is responsible for paying any shipping costs for returned products). Authorized returns MUST be shipped within 10 days from the return-authorization date to the shipping address provided. A Twenty-Five Percent (25%) restocking/service fee will apply to all returned items. Returned items must be in their original condition and packaging. A replacement fee will apply for any damaged packaging or components, including any Air Admittance Valve returned without the yellow protective seal or if the protective seal is damaged or altered in any way. Refunds will be made to the original form of payment within 48 hours of receiving the returned product. Shipping costs are non-refundable. Any returns received without prior authorization from STANDPIPE SEAL will NOT qualify for a refund.
Cancellation Policy:
Orders may be cancelled prior to shipping. Once a Shipping Label has been created and the product has left our facility, orders cannot be cancelled and will be subject to our Return Policy. To request an order cancellation prior to shipping, you must contact STANDPIPE SEAL through our website (www.standpipeseal.com) and click on the “My Account” tab to send a message/cancellation request. There may be a small window of opportunity to make such a request as we try to get products to our customers as expeditiously as possible.
Damaged or Defective Products:
STANDPIPE SEAL will replace any damaged or defective products free of charge.
To be eligible for a replacement, the customer must first contact STANDPIPE SEAL within 15 days of receiving the product to submit a claim. To submit a claim, visit our website (www.standpipeseal.com) and click on the “My Account” tab to send a message/submit a claim. After receiving your request, you will be provided with a replacement-authorization and shipping address (The customer is responsible for paying any shipping costs for returned products). Authorized replacement requests MUST be shipped within 10 days from the replacement-authorization date to the shipping address provided. Upon receipt of the returned product, we will fully examine it and notify you via email, within a reasonable period of time, whether you are eligible for a replacement as a result of a product defect or shipping damage. If you are eligible, we will send you a replacement product free of charge and refund the return shipping cost in an amount not to exceed the current flat-rate shipping fee. Any returns received without prior authorization from STANDPIPE SEAL will NOT qualify for a replacement.
Delays in Shipping:
STANDPIPE SEAL will not be responsible for any delays during the shipping process. After your product ships, you will receive tracking information directly from the carrier. There are no guaranteed delivery dates.
Lost or Stolen Packages:
STANDPIPE SEAL will not be responsible for any lost or stolen packages confirmed by the carrier to be delivered to the address provided on the order form. Any necessary information, such as tracking and label numbers, will be provided to assist you should you need to file a claim with the carrier. Should a package be deemed lost by the carrier prior to confirmed delivery, a replacement with be sent to you free of charge.
These Website Standard Terms And Conditions (these “Terms” or these “Website Standard Terms And Conditions”) contained herein on this webpage, shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”).
These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website, if you have any objection to any of these Website Standard Terms And Conditions.
These Terms include our privacy policy, our cookies policy, any other legal notices and disclaimers contained on this Website and constitute the entire agreement between StandPipe Seal and JK Plastics and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.
This Website is not for use by any minors (defined as those who are not at least 18 years of age), and you must not use this Website if you a minor.
Governing Law & Jurisdiction
These Terms will be governed by and construed in accordance with the laws of the United States of America, and you submit to the non-exclusive jurisdiction of the state and federal courts located in The United States Of America for the resolution of any disputes.
No warranties
This Website is provided “as is,” with all faults, and StandPipe Seal and JK Plastics makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consult or advice to you.
Limitation of liability
In no event shall StandPipe Seal and JK Plastics, nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and StandPipe Seal and JK Plastics, including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
Indemnification
You hereby indemnify to the fullest extent StandPipe Seal and JK Plastics from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.
Severability
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
Variation of Terms
StandPipe Seal and JK Plastics is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.
Assignment
StandPipe Seal and JK Plastics shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.